It is Nearsol´s mission to provide clients with top quality call center and data entry. Services that provides our clients with the greatest chance of communicating with their end customers. We do both inbound and outbound calls as well as Non Voice Projects such as Data Entry and Back Office. We have a dedicated and well-trained team of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner.
Whatever a client's customer relations goals are: giving customer service, support any technical or service inquiry, or general information requests, Nearsol has the people with the expertise to professionally service those needs.
We have extensive experience in process management for Call Center. We have the best resources from both the operational side and in the technological branch, thus guarantee the success on each new project. To keep the effectiveness of processes, Nearsol focuses on maintaining a pleasant work environment for employees, in order to reduce the turnover and attrition percentage. We have the most qualified staff for each area, which is prepared for their professional development within the industry, motivating their academic aspirations.
Nearsol has a high level of commitment and discipline, making our representatives to identify themselves with the company they work for as well as the company they take calls for. Our computer’s security and facilities are the most appropriate for this business because are managed to suit our client’s restrictions to prevent any information leakage, which is a guarantee from our part.