Implementation History

Nearsol is one of the fastest-growing Contact Center and BPO companies in Central America, voted last September as the 'Best Exporter in the Contact Center and BPO Sector of 2016' by the Guatemalan Association of Exporters.

 

Nearsol is a California based company with sales offices in Laguna Niguel, CA and Austin, TX; and delivery centers in Guatemala City, Guatemala and Iloilo City, Philippines.

 

Started as a near shore captive operation for Real Estate services, the company has expanded into inbound customer service while maintaining an active Real Estate and facilities development arm specialized in BPO.

 

The company offers services in both the Latin American and Asian markets; Guatemala, Nicaragua and Philippines; with clients that have been with us for more than 8 years, mainly because we live by the mantra “Always Customer Service”.

 

Expanding in the Caribbean market in early 2018.

 Started as virtual

assistants and handled its

First telemarketing campaign

 

2006

Began back

office BPO

 

2009

Second site

is opened

in Guatemala

 

2012

Opened fifth site in Guatemala and won the award for best Contact Center and BPO

 

2016

Launched operation

in Manila

wins for the 2nd time

Quality Award, Miami FL

 

2018

2007

 

Added Customer Service, Debt Collection, Help Desk & Tech Support

2011

 

Launched a Site Build-Out, IT, Payroll & Recruitment services company and consolidated itself as Nearsol

 

2014

 

Inauguration of

third and fourth site in Guatemala

 

2017

 

Launched first site in Philippines and created the non-profit English academy in Guatemala Entered Partnership for Nearsol Pan-European and won Best in Quality in Miami

2019

 

Third and fourth site

in the Philippines

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