Job Duties:
- Assist the Business Development team with client discovery then design solutions, develop implementation plans, test plans, and project timelines for various network projects.
- Generate vendor quotes for network hardware, licensing, and support contracts.
- Implement, maintain, and manage an enterprise-wide network infrastructure hierarchy comprising various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
- Maintain knowledge of the network environment in conjunction with business applications and systems.
- Ensure the development and use of an effective preventive maintenance program suitable to meet the operation objective of “99.99% availability”.
- Develop and document system standards for computer/network devices and update documentation of the networking environment including inventory of equipment as well as documentation of vendor activities.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
- Proactively monitor LAN/WAN performance, resource utilization, and trending to ensure system availability and reliability maximizing the use of software reporting tools.
- Liaise with vendors and other IT personnel and the telephony team for problem resolution providing Level-2/3 support and troubleshooting to resolve network issues.
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
- Reporting network status to key stakeholders
- Perform other job-related duties as assigned.
Key Attributes:
- Onsite
- Graveyard
- Project for 12 months
