Turn-key facilities available at a moments notice giving you the option to grow as needed while providing top tier equipment and the latest technology for an exceptional experience in a fully-fledged productive environment.
Seat Leasing eliminates costly capital investment of building and operating a new site with all required equipment and furniture, security and maintenance personnel. Our “Plug-&-Play” workstations that can be slightly modified to the design and configuration to ensure your business’ compliance and functionality.
Seat Leasing is an effective way for you to remain in control of your operation and your working capital. Whether your needs are long-term seat leasing, Business Continuity Plan (BCP) or Disaster Recovery (DR), you can benefit from the widely accessible solutions we offer.
Workforce Management-as-a-Service
Quality Assurance-as-a-Service
IT-as-a-Service
The biggest cost in our business is labor, increasing efficiency in this area is the priority of workforce management. Identify trends to accurately staff, scheduling qualified agents during critical times, and verifying the information provided by vendors is accurate, are the key goals of workforce management.
Nearsol understands that IT is the heart of all contact center operations, we choose the best tools for reliable day-to-day network management while improving efficiencies through automation and best practices. Our expert team will present you with solutions that will fit your specific needs and provide regular preventative maintenance to avoid the possibility of downtime. Cloud based technology allows us to increase our innovation and to tap into our secure network from around the globe. We partner with the most trusted telco companies in each country and maintain redundant load-balanced circuits in all our sites to ensure reliability.